COVID19 Hygiene and Safety Measures

COVID19 Hygiene and Safety Measure

The global COVID19 pandemic has changed the way we travel forever. The impact is unprecedented worldwide. As the world slowly starts to open up, your health and safety are our absolute priority.

Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are. The health, safety and well-being of our staff, guests, owners and partners remains our top priority as the world goes through this unprecedented crisis.

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label verified by Clifton represents our new elevated cleanliness protocols and standards and provides assurance that these standards have been met in our hotels.

What to expect during your visit:

  • Dedicated guest hotline to answer questions and to best prepare their stay
  • Contactless check- in, check- out and payments carried out whenever possible.
  • Seamless and convenient online check-in and fast check out via ALL app.
  • Contactless payment online directly linked to hotel’s POS/PMS.
  • Strengthened room cleaning protocols including extra disinfection of all high touch room and bathroom areas.

  • Reinforced cleaning program in public areas with frequent disinfection of all high touch areas.
  • Heartists are given comprehensive safety and hygiene training.
  • As of July, guest access to medical professionals and tele- medical support, with our AXA partnership
  • Reinforced food safety standards and new protocols.
  • Safe room service provided at no extra charge in case of restaurant closures.
  • Appointed, trained and empowered ALLSAFE officers who are committed 24/7 in safeguarding and taking care of the health, safety and well-being of our staff, guests and partners.
  • Provisions of hand sanitizer dispensers across the facility and common areas of the hotel.
  • Heartists and guests are provided with appropriate masks and sanitizer solutions upon arrival.
  • Implement new prearrival communication protocol.
  • All rooms, suites and apartments are thoroughly cleaned and sanitized after check out.
  • Swimming pool is open from 8AM to 10PM daily. Gym is open from 7AM to 10PM daily.
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Pullman Dubai Creek City Centre Hotel ☆☆☆☆☆
Port Saeed Road Baniyas Street PO Box 61871, Dubai
United Arab Emirates
Tel: +9714 294 1222

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